FAQ — FLORENCE SOLIS

SHIPPING

Only available for Canada and U.S. at the moment

  • Shipping within Canada:  3-6 business days from time of shipping.

  • Shipping to USA:  7-14 business days from time of shipping.

  • Shipping costs are calculated based on size and weight of each piece. Please email me to get a custom quote.

  • Duties and taxes may be charged by other countries.

  • All Reproductions are printed to order by my local print house.  Please allow for 3-6 days for printing and shipping after purchase. 


PRINTS

  • All prints are professionally captured and printed with archival inks on high-quality Hahnemühle archival paper, unless otherwise stated.

  • All fine art prints are handled care and packaged with an acid free sheet.

  • All large prints are carefully rolled and shipped in a thick cardboard tube.

  • All prints smaller than 12” x 16” are shipped in a flat rigid cardboard envelope.

  • Each print is signed and numbered.


FRAMING

Please email me for pricing and timeline. All Framing is produced to order.


FREE LOCAL PICK UP

You are also welcome to pick up your original artwork in person at my studio on Hamilton, Ontario. Please select "Hamilton Pick Up" at checkout to save on shipping fees and I will contact you via email to set up a pick up date and time.


CONTACTLESS DELIVERY

If you are located within the Greater Toronto Area or Hamilton, please select "Contactless delivery for the GTA and Hamilton area" at checkout. This applies for original artworks only and has a flat fee of $40 for any size of artwork. I will contact you via email to for an estimate date and time of delivery.


REFUNDS AND EXCHANGES

Although I try my best to show the most accurate representation of a piece, colour variances cannot be captured perfectly by digital media and vary from screen to screen. If you just aren't sure about the painting, I will be happy to send more photos with close ups views. Please be sure you love the painting before you purchase it. Paintings are not sold 'upon approval' which means all sales are final. 


As a designer myself, I would love to collaborate and present my work on any scale of projects. Please email me at hello@florencesolis.com to get the ball rolling!

DESIGNERS & ART CONSULTANTS